10 Best Customer Feedback Tools and Software

Customer feedback tools that are the best make it easy and simple to gather useful data from customers in order to improve their experience.

It can be hard to find out what customers want, but there are great tools that allow you to directly or indirectly collect customer feedback and turn it into actionable insights.

Understanding customer behavior can help shape products and services, while also helping to improve the customer lifetime value.

Online marketing and Data analytics only go so far. Businesses should look for the best customer feedback tools to collect rich qualitative data in order to understand customers’ motivations.

It can also be useful to receive feedback via customer experience tools, Q&A platforms, and other surveys tools.

However, not all customer feedback tools work the same. Below, discover which one is right for you.

10 Best Customer Feedback Tools and Software

1. Typeform

Your customers will fill out the best customer feedback tools. They won’t just close it after a few seconds. Typeform’s attractive form designs are a great way to get customers’ feedback. Typeform allows you to express your brand personality by encouraging you to ask questions in a casual tone and by being creative with the design.

Typeform has a Live Preview mode to see changes in real-time, simple analytics to access quick insights, and a Logic Jump feature that makes each Typeform more intelligent and personal by advancing users towards relevant questions.

Originally published on The Tech Trend