Order Management: What It is, Process and Importance

What is Order Management?

  1. Placement: The customer places the order using an automated form. The customer submits the information to the sales team who confirms it.
  2. Fulfillment: An employee at the warehouse confirms shipping information and generates an invoice. The order is then completed — pick, pack and ship.
  3. Inventory Control: As inventory levels fluctuate according to business demand, they are closely monitored.

Order Management Process

Acceptance of the customer’s order

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